Project management and client relationships
You own the relationship. You hear what a client actually needs, turn a remark at standup into a clear ask, and make sure it lands. With the Fleet, a change asked for in the morning can be live that afternoon. Your job is to keep that speed pointed at the right things, and the client glad they asked.
- You listen well and write plainly
- You can say no kindly, and mean yes when you say it
- You follow through without being chased